ACT products may be ordered direct from ACT or through an ACT Distributor in your area. Please visit the website at www.advancedclutch.com for a distributor. Orders in writing (either by e-mail or fax) are preferred. Customer service representatives are available to assist you Monday through Friday from 8:00 A.M. until 4:30 P.M. Pacific Standard Time.
All orders (within the continental United States) are shipped UPS Ground, unless otherwise requested. COD payment must be by cashier's check or money order. To avoid COD charges, prepayment may be arranged. ACT accepts American Express, Visa, MasterCard or Discover with a payment authorization. Prepayment is required for all express air shipments. Special order items may require a deposit. Additional service fees may be charged for drop shipments, Federal Express, etc. requests.
No returns are accepted after ninety (90) days from original shipping date from ACT. A Returned Goods Authorization (RGA) number must be obtained from ACT and accompany all parts returned. All RGA numbers are valid for thirty (30) days from date of issue. All returned product must have the original packaging for credit. A handling or repackaging fee of 20% may be charged on merchandise returned. A credit will not be issued for discontinued items returned. Any parts returned under a warranty claim will be inspected, repaired and returned promptly; an automatic credit for the item returned will not be issued. Freight charges must be prepaid on all returned merchandise. Special order items cannot be returned or cancelled.
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All prices are FOB shipping point from the ACT facility in Lancaster, California. As ACT continues to introduce new and better products, ACT reserves the right to change or modify specifications and prices as needed without prior notice.
ACT welcomes orders outside the United States. Prepayment in U.S. funds is required prior to shipment. Payment may be arranged through bank transfer, credit card or international money order. Shipping options may vary and may be limited in some cases, please contact ACT.
Advanced Clutch Technology (ACT) warrants all products to be free of defects in materials and workmanship for normal use and service for a period of ninety (90) days from retail purchase. ACT reserves the right to examine any part returned for warranty claim to determine to ACT's satisfaction whether such part is defective in material or workmanship. ACT's obligation under this warranty shall be limited to repairing, replacing, or crediting, at its option, any part proven defective. No labor, lift, service or storage charges will be reimbursed for any reason. Damage to ACT's parts resulting from misuse or abuse shall void this limited warranty. Any return freight charges must be prepaid by the customer. Final determination of the suitability of the products for the use contemplated by the buyer is the sole responsibility of the buyer. ACT shall not be liable for any special, direct, indirect, incidental or consequential damages that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labor. ACT shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part subject to this warranty. There are no other warranties expressed or implied extending beyond those set forth above.
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