ACT products may be ordered direct from ACT or through an ACT Dealer in your area. For a Dealer near you Click Here for a Dealer. Customer service representatives are available to assist you Monday through Friday from 8:00 A.M. until 4:30 P.M. Pacific Standard Time if you have any questions. If ordering from ACT directly we only ship Monday through Friday and are closed on holidays. Most Orders received by 1:30pm PST can ship the same day the order is received.
Shipping and Payment
All orders (within the continental United States) are shipped via FedEx, unless otherwise requested. ACT accepts American Express, Visa, MasterCard or Discover with a payment authorization. Payments may also be made through PayPal. Prepayment is required for all express air shipments. Special order items may require a deposit. Additional service fees may be charged for drop shipments. COD payments are no longer accepted.
No returns are accepted after ninety (90) days from original shipping date from ACT. A Returned Goods Authorization (RGA) number must be obtained from ACT and accompany all parts returned. All RGA numbers are valid for thirty (30) days from date of issue. All returned product must have the original packaging for credit. A handling or repackaging fee of 20% may be charged on merchandise returned. A credit will not be issued for discontinued items returned. Any parts returned under a warranty claim will be inspected, repaired and returned promptly; an automatic credit for the item returned will not be issued. Freight charges must be prepaid on all returned merchandise. Special order items cannot be returned or cancelled.
All prices are FOB shipping point from the ACT facility in Lancaster, California. As ACT continues to introduce new and better products, ACT reserves the right to change or modify specifications and prices as needed without prior notice.
ACT welcomes orders outside the United States. Prepayment in U.S. funds is required prior to shipment. Payment may be arranged through bank transfer, credit card or international money order. Shipping options may vary and may be limited in some cases, please contact ACT.
ACT warrants all products to be free of defects in materials and workmanship for normal use and service for a period of one (1) year from retail purchase. Written notice must be immediately given to ACT within the warranty period. We require a copy of the purchase receipt showing the unit was purchased from an Authorized Dealer to verify the product is under warranty. Products purchased used do not carry a warranty. This warranty is to the original purchaser and is non-transferable. All non-warranty items are subject to a $50 inspection bench test fee.
ACT reserves the right to examine any part returned for warranty claim to determine, to ACT’s satisfaction, whether the material or workmanship of the part does not conform to this limited warranty. ACT’s obligation under this warranty shall be limited to repairing, replacing, or crediting, at its option, any part which is deemed covered by ACT. No labor, lift or storage charges will be reimbursed for any reason. Damage to ACT’s parts resulting from misuse, improper use, or abuse shall void this limited warranty. Failure to follow ACT’s installation instructions and the vehicle manufacturer’s installation procedures and specifications shall void this limited warranty.
ACT undertakes no responsibility for the quality of the goods except as otherwise provided in this contract. ACT assumes no responsibility that the goods will be fit for any particular purpose for which you may be buying these goods, except as otherwise provided in the contract. ACT shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part subject to this warranty.